"IF KNOWLEDGE IS A POWER, THEN LEARNING IS A SUPER POWER"
-Jim Kwik
At the University of Utah, people are our greatest assets. The Human Resources Training & Development Department is committed to helping our faculty and staff to cultivate the skills and knowledge necessary for success by providing professional learning opportunities and workshops. A well-equipped workforce is essential to best serve the needs of our departments and our community. Whether you are looking to acquire new knowledge, hire an outside consultant or just want to hone existing skills, the Training & Development Department is here to help you with your professional, personal and organizational goals.
UPCOMING TRAININGS & WORKSHOPS
Service Excellence
Participants will learn techniques to engage with external and internal customers to increase overall satisfaction with interactions. This is part of the Workplace Essentials Certificate Program.
Supervisor Success
The workshop is designed especially for new supervisors/managers to help learn new skills and overcome problems that they will encounter as a workplace leader. Developing the appropriate skills in listening, asking questions, resolving conflict are pertinent to the overall success of a manager as well as time management and techniques for overall effectiveness. There is a $50 enrollment fee for this course that must be paid for by the department. Please reach out to Training@utah.edu for more information.
Fundamentals of Feedback
Learn how to approach co-workers and peers when things are frustrating and how to engage in a way that leads to effective resolution of communication problems. This is part of the Workplace Essentials Certification Program.
RESOURCES
“When leaders throughout an organization take an active, genuine interest in the people they manage, when they invest real time to understand employees at a fundamental level, they create a climate for greater morale, loyalty, and yes, growth.”
- Patrick Lencioni
“There’s a difference between interest and commitment. When you’re interested in doing something, you do it only when it’s convenient. When you’re committed to something, you accept no excuses—only results.”
- Ken Blanchard
Nothing is as fast as the speed of trust. Nothing is as fulfilling as a relationship of trust. Nothing is as inspiring as an offering of trust. Nothing is as profitable as the economics of trust. Nothing has more influence than a reputation of trust.
- Stephen M.R. Covey
“Acquiring the right talent is the most important key to growth. Hiring was—and still is—the most important thing we do.”
- Marc Bennioff
“Communication works for those who work at it.”
- John Powell
“The learning process isn’t finished when you acquire knowledge. It’s complete when you consistently apply that knowledge.”
- Adam Grant
"Curiosity is a mental state that both precedes and facilitates learning...As a result, the more curious you feel in any given situation, the more prepared your brain is to remember what happens next."
- Chantel Prat, The Neuroscience of You
“I define a leader as anyone who takes responsibility for finding the potential in people and processes, and who has the courage to develop that potential.”
- Brené Brown, Dare to Lead
“Leadership is communicating others’ worth and potential so clearly that they are inspired to see it in themselves.
- Stephen R. Covey, The 7 Habits of Highly Effective People
“Lead from the back—and let others believe they are in front.”
- Nelson Mandela
REACH OUT
If you have any questions or concerns please feel free to contact us and we will respond as quickly as possible.