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LearningHub is the campus Learning Management System.
Explore our FAQs, troubleshooting tips, and resources for LearningHub Admins.

LearningHub FAQs

  • Beginning October 1, 2025, you can access LearningHub. There are two options, you can search for LearningHub in CIS or visit learninghub.utah.edu and sign in with your CIS credentials.

  • In LearningHub, your transcript will display certain historical course completions. If you are looking for a training that is not displayed reach out to training@utah.edu

  • Individuals can view historical data on their transcript in LearningHub. Managers can view course completions of their direct and indirect reports in LearningHub. Payroll reporters will be able to utilize the Human Resource Information Library (HRIL).

  • If you have questions about a specific course, or a course isn't working as expected, you can reach out to the email address listed in the course description. If there is not one listed, you can contact the Training & Development team at training@utah.edu.

  • There are two different Learning Management Systems that we utilize at the University of Utah. The Hospital uses what they call LMS and Campus uses what we call LearningHub. While information can by synced across systems, there might be a slight delay.

LearningHub Troubleshooting Tips

  • If you see a spinning wheel or loading screen:
    • Do NOT resume the course—restart it instead.
    • If the issue continues, open the course in an incognito/private window.
    • If the issue continues, clear your browser’s cache and cookies.
  • If a course appears stuck on a page:
    • Look carefully for an “X,” “>,” or “Next” button—these can sometimes be easy to miss.
    • Log out and log back in. Hit "restart" on the course instead of resume.
    • There may be something on the screen that needs to be clicked to continue, such as an icon, button, or image.
    • Check that your browser zoom is set to 100%, as navigation buttons may be hidden at higher zoom levels.
  • If you are getting an HTTP Status 400 - Bad Request:
    • Log into LearningHub in an incognito or private browsing window.
  • If you want to unenroll from a non-mandatory course: To unenroll from a course, you can click on the image of the course, a popup will then appear. There will be three vertical dots beneath the course title, click on those and then select “un-enroll”. This will not work if the course is mandatory.
  • If a course you have taken isn't in the catalog:
    • To view completed courses, visit your Transcript or type the name of the course in the top search bar.

LearningHub Admin Resources

Looking for more support as a LearningHub Admin? Check out our course compliance and accessibility guides.

LearningHub Admin Resources